UAESA (Pty) Ltd – Terms and Conditions for CIDB Registration Assistance
Effective Date: 13 March 2011
Last Updated: 05 May 2025

1. Independent Entity Disclaimer
UAESA (Pty) Ltd is an independent business and tax consultancy firm. We are not affiliated with, partnered with, or associated in any way with the Construction Industry Development Board (CIDB) or any of its staff members, officials, or agents.

2. Scope of Service and Fees
UAESA (Pty) Ltd provides assistance to clients for CIDB registration and active membership.

Our service is provided at no additional charge. All payments made are based solely on the official CIDB fee structure, with no markup or service fee added by UAESA.

We do not act as CIDB representatives and solely assist clients with administrative support in completing their registration.

3. Payment Handling and Reference Use
All funds received from clients for CIDB-related services are transferred directly to CIDB’s official bank account.

The client’s CRS Number will be used as the payment reference to ensure accurate allocation by CIDB.

UAESA (Pty) Ltd does not retain any portion of the CIDB fees and acts strictly as a facilitator of the payment process.

This applies to both new registrations and active membership renewals.

4. Client Responsibility
Clients are solely responsible for ensuring that all information provided in the CIDB registration form is accurate and complete.

UAESA (Pty) Ltd will not be held liable for any registration delays, errors, or rejections due to incorrect or missing information supplied by the client.

Clients are required to verify all entries before submission.

5. No Refund Policy
All payments made for CIDB registration services are non-refundable.

If an application is rejected or delayed due to client error (e.g. misspellings, incorrect details, or incomplete submissions), clients must contact CIDB directly for rectification. UAESA does not process corrections after submission.

6. Support Limitation
UAESA does not provide post-submission support for CIDB services.

Clients must contact CIDB for all follow-up inquiries or amendments using the following official contact numbers:

Tel: +27 86 100 2432

Tel: +27 12 482 7200

7. Pre-Registration Requirements
Before requesting our service, clients must register on the CIDB platform at:
https://eroc.cidb.org.za/register

The applicant enterprise must be tax compliant and have no outstanding obligations with SARS.

UAESA reserves the right to decline services where there is clear non-compliance with SARS requirements.

8. Login Credentials Requirement
In order to assist with CIDB registration, clients must provide their CIDB portal login details (username and password).

These credentials will be used solely for the purpose of completing the application and will be handled with strict confidentiality and data protection practices.