privacypolicy

Privacy Policy of UAESA (PTY) LTD
Registration Number: 2011/144689/07
Effective Date: 25/12/2024

Introduction
UAESA (PTY) LTD (hereinafter referred to as “UAESA,” “we,” “our,” or “us”) is a registered professional business consultancy agency in South Africa. We specialize in assisting individuals and businesses, both local and foreign, with company registration and related services. We are committed to safeguarding the privacy of all personal information entrusted to us, in accordance with the Protection of Personal Information Act (POPIA) and other applicable legal frameworks.

This Privacy Policy outlines the manner in which UAESA collects, uses, shares, and protects your personal information.

1. Scope of the Privacy Policy
This Privacy Policy applies to:

  • All individuals and entities engaging with UAESA through our services, website, or direct communication.
  • All personal information processed in the course of our business operations.

2. Collection of Personal Information
UAESA collects and processes personal information that is necessary to fulfill our obligations and provide our services. This includes:

2.1 Personal Information

  • Full name, contact details (email address, phone number, physical address).
  • Identification documents required for legal and regulatory purposes.

2.2 Business Information

  • Company names, registration numbers, supporting documentation, and additional business-related details.

2.3 Communication Records

  • Information provided through correspondence, including emails, phone calls, and contact forms.

2.4 Technical Information

  • Data automatically collected via our website, such as IP addresses, browser types, device details, and cookies.

3. Use of Personal Information
UAESA processes your personal information for the following purposes:

  • To provide consultancy and company registration services.
  • To issue necessary documentation, invoices, and receipts electronically.
  • To respond to inquiries and provide customer support.
  • To comply with legal, regulatory, and contractual obligations.
  • To optimize and improve our service delivery and website functionality.

4. Sharing of Personal Information
UAESA does not sell or rent personal information to third parties. Personal information may, however, be shared under the following circumstances:

  • With trusted third-party service providers who are contractually obligated to maintain the confidentiality of the data.
  • When required by law, court orders, or regulatory authorities.
  • With your explicit consent to share information for specified purposes.

5. Data Security and Protection
UAESA is committed to implementing robust security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission.
  • Secure storage systems with limited access.
  • Regular security assessments and compliance monitoring.

6. Retention of Personal Information
UAESA retains personal information only for as long as it is necessary to:

  • Fulfill the purposes for which it was collected.
  • Satisfy legal, regulatory, or contractual obligations.
  • Maintain accurate business records.

7. Your Rights Under POPIA
In accordance with POPIA, you have the following rights:

  • To access personal information held by UAESA.
  • To request corrections or updates to your personal information.
  • To object to the processing of your data under certain circumstances.
  • To withdraw consent where data is processed based on your explicit consent.

To exercise these rights, please contact us at pp@uaesa.co.za.

8. Cookies and Website Tracking
UAESA’s website uses cookies and similar technologies to enhance user experience and analyze web traffic. You may manage your cookie preferences through your browser settings.

9. Updates to This Privacy Policy
UAESA reserves the right to amend or update this Privacy Policy at any time to reflect changes in our operations or legal requirements. Any revisions will be published on our website with an updated effective date.

10. Contact Information
For inquiries related to this Privacy Policy or the processing of your personal information, please contact us at:

11. Governing Law
This Privacy Policy is governed by the laws of the Republic of South Africa, including the provisions of the Protection of Personal Information Act (POPIA).